Property Description
Location.
Heritage Queenstown is located in Queenstown, close to Steamer Wharf, TSS Earnslaw Steamship, and Bob's Peak. Nearby points of interest also include Kiwi & Birdlife Park and Queenstown Gardens.
Hotel Features.
Heritage Queenstown's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves hot and cold buffet breakfasts each morning (surcharges apply). Recreational amenities include an outdoor pool, an indoor pool, a health club, a spa tub, and a sauna. Spa amenities include spa services, massage/treatment rooms, facials, and body treatments. This 4.5-star property has a 24-hour business center and offers a meeting/conference room, secretarial services, and audio-visual equipment. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Queenstown property has 286 square meters of event space consisting of banquet facilities and exhibit space. The property offers a roundtrip airport shuttle (surcharge). Wedding services, tour/ticket assistance, and tour assistance are available. Guest parking is complimentary. Additional property amenities include a library, a concierge desk, and a fitness facility. The property has designated areas for smoking.
Guestrooms.
211 guestrooms at Heritage Queenstown feature minibars and coffee/tea makers. All accommodations have balconies. Bathrooms feature bathrobes, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones. Televisions have pay movies. Also included are safes and windows that open. Guests may request in-room massages and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
Official New Zealand Rating provided by Qualmark®Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Notifications and Fees:
- There are no room charges for children 13 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Deposit: NZD 50 per night
- Fee for high-speed Internet (wired) in business center: NZD 5 (for 30 minutes, rates may vary)
- Fee for wireless Internet in business center: NZD 5 (for 30 minutes, rates may vary)
- Fee for wireless Internet in public areas: NZD 5 (for 30 minutes, rates may vary)
- Fee for in-room high-speed Internet (wired): NZD 29.90 (for 24 hours, rates may vary)
- Fee for in-room wireless Internet: NZD 29.90 (for 24 hours, rates may vary)
- Buffet breakfast fee: NZD 29 per person (approximately)
- Rollaway bed fee: NZD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Official New Zealand Rating provided by Qualmark®Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Notifications and Fees:
- There are no room charges for children 13 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Deposit: NZD 50 per night
- Fee for high-speed Internet (wired) in business center: NZD 5 (for 30 minutes, rates may vary)
- Fee for wireless Internet in business center: NZD 5 (for 30 minutes, rates may vary)
- Fee for wireless Internet in public areas: NZD 5 (for 30 minutes, rates may vary)
- Fee for in-room high-speed Internet (wired): NZD 29.90 (for 24 hours, rates may vary)
- Fee for in-room wireless Internet: NZD 29.90 (for 24 hours, rates may vary)
- Buffet breakfast fee: NZD 29 per person (approximately)
- Rollaway bed fee: NZD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Information
Pets not allowed Check-in time starts at 2 PM Check-out time is 10 AM
Area Information
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Steamer Wharf - 1.3 km / 0.8 mi
TSS Earnslaw Steamship - 1.3 km / 0.8 mi
Bob's Peak - 1.4 km / 0.9 mi
Kiwi & Birdlife Park - 1.4 km / 0.9 mi
Queenstown Gardens - 1.5 km / 0.9 mi
Lake Wakatipu - 1.5 km / 0.9 mi
Skyline Gondola - 1.5 km / 0.9 mi
Skippers Canyon - 6.8 km / 4.2 mi
Cecil Peak - 9.9 km / 6.1 mi
Walter Peak High Country Farm - 11.5 km / 7.1 mi
Coronet Peak Ski Area, Queenstown, New Zealand - 14.3 km / 8.9 mi
Amisfield - 14.7 km / 9.1 mi
Lakes District Museum - 18.6 km / 11.6 mi
Cardrona Adventure Park - 35.5 km / 22.1 mi
Snow Park - 39.8 km / 24.7 mi
The preferred airport for Heritage Queenstown is Queenstown (ZQN-Queenstown Intl.) - 7.8 km / 4.8 mi.
Hotel Policy
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Room Information
Official New Zealand Rating provided by Qualmark®
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Notifications and Fees:
- There are no room charges for children 13 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Deposit: NZD 50 per night
- Fee for high-speed Internet (wired) in business center: NZD 5 (for 30 minutes, rates may vary)
- Fee for wireless Internet in business center: NZD 5 (for 30 minutes, rates may vary)
- Fee for wireless Internet in public areas: NZD 5 (for 30 minutes, rates may vary)
- Fee for in-room high-speed Internet (wired): NZD 29.90 (for 24 hours, rates may vary)
- Fee for in-room wireless Internet: NZD 29.90 (for 24 hours, rates may vary)
- Buffet breakfast fee: NZD 29 per person (approximately)
- Rollaway bed fee: NZD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check In Instructions
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Driving Directions
Other Information
Checkin Time: 2:00 PM
Checkout Time: 10:00 AM
Studio Suite
- One King Bed
- Two Single Beds
- One Sleeper Sofa Bed
Cotton linens and triple sheeting. 50 square meters. Balcony. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.
- Balcony
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Cribs/infant beds available
- Daily housekeeping
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Hair dryer
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Iron/ironing board
- Minibar
- Pay movies
- Turndown service
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
Deluxe
- One King Bed
- Two Queen Beds
- Two Single Beds
Cotton linens and triple sheeting. 34 square meters. Balcony with view of the garden and courtyard. Desk. CD player. Television with satellite channels, VCR, and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Rollaway bed available. Wheelchair accessible. Non-Smoking.
- Balcony
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Cribs/infant beds available
- Daily housekeeping
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Hair dryer
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Iron/ironing board
- Minibar
- Pay movies
- Turndown service
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
3 Bedroom Forest View Villa
- One King Bed
- One Queen Bed
- Two Single Beds
Select Comfort mattress with cotton linens and triple sheeting. 135 square meters. View of the garden from patio. Separate sitting and dining areas. Fireplace. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Private kitchen with full-sized refrigerator/freezer, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Bathrobes. Washer and dryer. Non-Smoking.
- Balcony
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Cribs/infant beds available
- Daily housekeeping
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Hair dryer
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Iron/ironing board
- Minibar
- Pay movies
- Turndown service
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
Deluxe Lake View Room
- One King Bed
- Two Single Beds
Cotton linens. 34 square meters. Balcony with view of the mountains and lake. Desk. CD player. Television with satellite channels, VCR, and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Non-Smoking.
- Balcony
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs/infant beds available
- Daily housekeeping
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Fax machine
- Hair dryer
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- Jetted bathtub
- Minibar
- Pay movies
- Turndown service
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
3 Bedroom Lake View Villa
- Two Single Beds
- One King and One Queen Bed
Pillowtop mattress with cotton linens and triple sheeting. 135 square meters. View of the mountains and lake from patio. Separate sitting and dining areas. Fireplace. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Private kitchen with full-sized refrigerator/freezer, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Bathrobes. Washer and dryer. Non-Smoking.
- Balcony
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs/infant beds available
- Daily housekeeping
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Fax machine
- Hair dryer
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- Jetted bathtub
- Minibar
- Pay movies
- Turndown service
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
2 Bedroom Suite
- Two King Beds
- Four Single Beds
- Two Sleeper Sofa Beds
Cotton linens and triple sheeting. 103 square meters. Balcony. Separate dining area. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.
- Balcony
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs/infant beds available
- Daily housekeeping
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Fax machine
- Hair dryer
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- Jetted bathtub
- Minibar
- Pay movies
- Turndown service
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
2 Bedroom Lake View Suite
- Two King Beds
- Four Single Beds
- Two Sleeper Sofa Beds
Pillowtop mattress with cotton linens and triple sheeting. 103 square meters. Balcony with view of the mountains and lake. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.
- Balcony
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs/infant beds available
- Daily housekeeping
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Fax machine
- Hair dryer
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- Jetted bathtub
- Minibar
- Pay movies
- Turndown service
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
Studio Suite Lake View
- One King Bed
- Two Single Beds
- One Sleeper Sofa Bed
Cotton linens. 50 square meters. Balcony with view of the mountains and lake. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.
- Balcony
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs/infant beds available
- Daily housekeeping
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Fax machine
- Hair dryer
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- Jetted bathtub
- Minibar
- Pay movies
- Turndown service
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
Deluxe Special
- One King Bed
- Two Single Beds
34 square meters. Balcony. Desk. Television with cable/satellite channels and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Complimentary newspapers. Minibar. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Blackout drapes/curtains, clock radio, and iron/ironing board. Non-Smoking.
- Cribs/infant beds available
- Wireless high-speed Internet access (surcharge)
